1. Information We Collect

We collect information you provide when requesting a quote or booking a delivery, including your name, phone number, email, pickup and delivery addresses, and details about the items being shipped.

2. How We Use Your Information

To dispatch drivers, complete deliveries, and communicate updates.
To process payments and send invoices or receipts.
To improve our services and respond to inquiries.
To comply with legal obligations.

3. Information Sharing

We do not sell your personal information. We share information only with our drivers and staff as needed to perform deliveries, with payment processors, or when required by law.

4. Cookies & Analytics

Our website may use cookies and basic analytics to understand site traffic and improve user experience. You can disable cookies in your browser settings.

5. Data Security

We implement reasonable safeguards to protect your information. However, no method of transmission over the Internet is 100% secure.

6. Data Retention

We retain delivery and customer records as required for accounting, legal, and operational purposes.

7. Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us.

8. Children's Privacy

Our services are not directed to children under 13, and we do not knowingly collect information from them.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date above reflects the latest revision.

10. Contact

Questions about privacy? Contact us at lightningdeliveries@proton.me or (313) 424-2848.